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November 26

A Visit to Craig Hospital

I attended the annual AANLCP conference last month in Denver and was fortunate to receive a tour of Craig Hospital that was arranged as part of the conference.  I was very impressed with Craig Hospital and would highly recommend it for inpatient spinal cord or traumatic brain injury rehabilitation. 

Craig has treated more than 27, 000 patients with spinal cord and traumatic brain injury since 1956.  They have treated more spinal cord injury patients than any other single facility in the world.   Adding to their credits, they have ranked every year in the Top Ten Rehab Hospitals by US News and World Report for 20 consecutive years.  

In 2008 patients came to Craig from 47 states; 54% of inpatients with SCI from outside of Colorado, 35% of inpatients with TBI from outside of Colorado.

  Craig hospital offers a slew of sub specialty programs:

• Airline Travel Training
• Pain Clinic
• Patient Assistance Free Care Funds
• Outpatient and Follow-up Services
• Pharmacy and Pharmacologic Expertise
• Podiatry Clinic
• Posture Clinic
• Prevention Programs
• Radiology and Neuroradiology
• Rehab Engineering Workshop
• Seating Clinic
• Sexuality and Intimacy Classes
• Scholarship College Funds for Grads
• School Tutoring
• Skin Clinic and Skin Surgeries
• Spasticity Clinic
•Interpreter Services
• Laboratory
•Orthotics program
• Stress Management Classes
• Swimming Pool Therapy
• TBI Activity Room and Program
• Urology/Urodynamics Clinic
• Weight Room
• Wheelchair Positioning Clinic
• Wheelchair Training- 175 Demo Chairs
• Women’s’ Health Services
• Van Clinic
• Vestibular Clinic
• Vision Clinic
• Neurophysiology Lab
• Neurosurgical Consultations, Surgery
• Orthopedic Clinic
•Functional Electrical Stimulation
• Hand Evaluations, Bracing, Surgery
• Heath /Wellness Promotion
• Attendant Care Training
• 1:1 Behavioral Attendants on Staff
• Bladder Control Systems
• Chaplain and Church Services
• Closed Circuit TV Education In-Room
• Community Re-entry Services
• Dental Services On-Site
• Dermatology Clinic
• Dietary and Nutrition
• Driver Evaluation, Training and
Equipment Coordinator  
• Environmental Control Systems and
Technology Laboratory
• Equipment Family Apartments- 53 Units
On-Site
• Family Education Classes and Training
• Fertility Classes
• Horticulture Therapy and Ceramics Kiln
• Infectious Disease Clinic

photo photo Car transfer and airline travel training labs


What makes Craig Hospital special in my opinion, is their focus on the family as a whole, and their outstanding therapeutic recreation program.

FAMILY

In addition to encouraging family involvement throughout the rehab process, the families of Craig patients are offered 30 days of free housing in their on-campus family housing building.  Families stay together (including the injured person) in a 1 bedroom apartment to get accustomed to daily life together again, before being discharged from the rehab program.   They also offer family education classes and family counseling.  The support of other families who are dealing with similar life changes is another benefit of this model of care. 

image  imageFamily housing units

THERAPEUTIC RECREATION

The Therapeutic Recreation program at Craig is serious business.  They have 9 staff members with 225 years of combined service at Craig.  The longevity of the staff overall at Craig is very good.  They obviously love what they do.  With regards to therapeutic recreation, some of the activities or adventures that the patients and families go on with the staff are far too adventuresome for the average person. Their philosophy seems to be that anything is possible.   Check out the photos below.

image   image image image image image image image image image image image


OUTPATIENT FOLLOW-UP

Craig hospital performs 550 re-evaluations per year for SCI and TBI patients. The re-evaluations are extensive and I’m told that many of the out of town graduates from Craig will coordinate their re-evaluations to coincide with the re-evaluations of their fellow graduates,  many of whom have become lifelong friends.

Craig also have a website dedicated to Craig Alumni. Alumni can reconnect with former roommates and friends and ask questions or share information. 

11:09 PM GMT  |  Read comments(4)

May 31

Twenty Questions for Long Distance Caregivers

The National Institute on Aging has created a booklet called “So Far Away: Twenty Questions for Long Distance Caregivers”.   On that webpage you can click on the question (on the left hand side of the page) that interests you and it will bring you directly to the answer.  You can also order copies of the booklet or download the entire PDF.   This is a good resource for long distance caregivers.

The booklet answers such questions as:

  • What is long-distance caregiving,
  • What can I really do from far away,
  • Should I encourage my parents to get more help?
  • What is a geriatric care manager?
  • What kinds of documents do we need?
  • How can I be sure my father’s caregiver isn’t mistreating him?

The booklet also has a resource page with some useful links to different eldercare resources. 



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May 05

Not All “Nurses” are Created Equal: A Who’s Who Guide to Healthcare Professionals

It is a common misconception among many patients that the man or woman wearing the scrubs, checking blood pressure, giving an injection or dressing a wound is a nurse.  In actual fact, most of the time those people in scrubs you see in the hospital or at your doctor’s office are not nurses at all.   j0426557

I frequently hear my patients using the word “nurse” to describe the medical assistant at their doctor’s office or the aid at that comes to their home to help them bathe.  Most of the time this error goes uncorrected, as it is often not worth the hassle to explain the difference and it doesn’t matter to many patients as long they are receiving good care.   Sometimes, however,  it is important to know who you are dealing with. 

A medical assistant, for instance, should not be giving medical advice and a registered nurse should not be prescribing medication.  While there is quite a degree of overlap in the skills and responsibilities of MAs, CNAs, LPNs and RNs, their training is quite different.  The title doesn’t necessary make one professional better than the other either.  You can have a very experienced LPN who functions better than an RN with little experience or integrity.   Character also plays a huge role in one’s professionalism as well.  Further complicating the matter are the rules and regulations set by different states and places of work, sometimes severely limiting what MAs and LPNs can do.  

Here’s what you need to know about the differences between the various titles:


Licensed Certification Education Duties (may include but not limited to) Offer
Medical Advice?
Give Meds? Diagnose? Prescribe Meds?
Medical Assistant (MA) No Voluntary.
CMA (Certified Medical Assistant)
Voluntary, but required for certification. Program is less than 1 year. Can also be trained on the job.
  • Administrative tasks (answer phone, schedule appointments, medical records)
  • Check vital signs
  • Administer medications under the supervision of an MD or RN
  • Draw blood, prepare patients for and assist during medical exams
  • Perform x-rays
No Yes, but supervising MD or RN must be on the premises when MAs are providing direct patient care. No No
Nursing Assistant (CNA) No Required
CNA
75 hours of state approved training and 12 hours per year of continuing education
  • Provide personal care to clients (bathing, dressing, transferring, feeding etc.)
  • Assist with exercise programs and ambulation
  • Check and record vital signs
  • May be delegated to perform nursing tasks by an RN
No No No No
Certified Medication Aide (CMA) No Required
CNA and CMA (Certified Medication Aide)
Must have CNA (see above) and then receive addition 80-hr medication training and pass CMA exam
  • Same duties as a CNA (above)
  • Administer non-injectable medication according to a physicians order
  • Perform blood glucose monitoring
No Yes.  Under the supervision of a licensed nurse, a CMA may give non-injectable medications No No
Licensed Practical Nurse (LPN) Yes IV Medication Administration Certificate may be required in some states before an LPN can give IV medications 1 year state approved vocational school
  • Assessing client condition and distinguishing normal from abnormal data
  • Administer most medications and treatments according to physician orders (different restrictions in different states)
  • Plan, implement and evaluate client care under direction of an RN
  • Supervise CNAs in the provision of care to clients
Yes, within their scope of practice Yes, but there are restrictions in some states where LPNs cannot give IV medications. Only “Nursing Diagnoses*” No
Registered Nurse (RN) Yes Yes for certain specialties, but it is up the the employer to require it. 2 year Associates Degree (ADN) or 4 year Bachelors Degree program (BSN).
  • Assess client condition and distinguish normal from abnormal data
  • Administer all medications and treatments according to physician orders
  • Plan, implement and evaluate client care
  • Supervise others (MA, CNA, LPN) in the provision of care to clients
  • Apply critical thinking and clinical judgment in assessment and implementation of care
  • May delegate nursing tasks to unlicensed caregivers
Yes,within their scope of practice Yes Only “Nursing Diagnoses*” No
Nurse Practitioner (NP) Yes, both RN and NP Required for their specialty BSN, and then a Master’s Degree in Nursing.
Doctorate in Nursing will be required by 2015.
  • Prevention of disease and disability
  • Treatment of acute/chronic illness
  • Refer to other health professionals
  • Diagnosis of illness
  • Admitting to hospitals, home health and hospice
  • Refer to community resources
  • Counseling
Yes Yes Yes, medical diagnoses Yes

* Nursing diagnoses are statements about a patient's health that are formulated based on data obtained during the nursing assessment. North American Nursing Diagnosis Association (NANDA) defines nursing diagnosis as "a clinical judgment about individual, family, or community responses to actual or potential health problems/life processes. Nursing diagnoses provide the basis for selection of nursing interventions to achieve outcomes for which the nurse is accountable."  Some examples of some nursing diagnoses are:

  • Risk of Aspiration 
  • Anxiety
  • Impaired Cardiac Output


10:54 PM GMT  |  Read comments(0)

March 14

Telephonic Reassurance and Reminder Service for Seniors

Check on U is a great new service available for seniors requiring telephonic reassurance and medication reminders. At a low cost of only $14.50 per month, 9 different messages can be sent each day to remind the person to take their medication, remind them of upcoming doctor's appointment, or simply remind them to eat a meal. 

A sample reassurance call might sounds like this;  "Hi! This is your daily checkup call! If everything is ok, press 1. If you need help, press 3."  This is an automated calling service that uses a computer phone system to place calls. The senior is instructed to acknowledge the call using the "Press 1" option on the phone keypad. If the call is not answered or the senior does not acknowledge the call, an alert sequence is initiated that calls or emails family and friends of the senior.

  This is a great, affordable service for seniors or someone with memory problems.  It could to be very useful for someone with a brain injury. 

Another great thing is that is doesn't require any special equipment and there is no cancellation fee.  It is available nationally.

Compared to a service like Lifeline, Check on U is much more affordable.  Lifeline costs $35/month in Oregon. What Lifeline has that this service does not have though, is the help button on a pendant or wrist band that can be pushed when help is needed.  Go to fullsize imageThis is great for someone who will remember to use it, but if the user has memory problems, they may not remember to push the button.  It also doesn’t help if the person is unconscious and unable to press the button to summon help. Lifeline does have a feature where you can add up to 6 reminders per day for things like medications, but no one verifies that the message was received.    

What I like about Check on U is that it checks in on the user and will alert family or friends if the user does not respond appropriately.  This takes the responsibility away from the user, who may not be reliable. 



1:45 PM GMT  |  Read comments(0)

April 08

Interesting NYTs Article: “Care Coordination: Too Expensive for Medicare”

 

The New York Times published an interesting article about how care coordination can help to reduce costs for patients and health plans such as Medicare.  It references a JAMA study that highlights the features of the most effective programs and suggests that consumers should look for the following characteristics when choosing a program for themselves or their loved ones:

  • Care coordinators need to interact in person with patients and not simply deal with them by telephone.
  • They must collaborate closely with the patients’ physicians.
  • Services are particularly important during transitions, when patients are entering and leaving the hospital.
  • And when it comes to cost savings, the benefits are greatest when services are directed to patients with the most complex problems.

From my experience I can understand why this is true.  Face to face interactions in the home reveal so much more about how a patient or caregiver are managing.   It also allows the care coordinator or care manager to talk with the family and get a broader picture of what’s going on than what can be achieved by a phone call or a 15 minute office visit.  Conversations with the doctor are also key and something I try to do whenever I get a new client or there is a change in condition or confusion about a treatment plan.  Often times I hear from the patient or caregiver that the doctor was in a rush during their office visit and they didn’t get to discuss in detail what they needed to.  Sometimes the doctor gets a totally different story from the caregivers than what I’m witnessing in the home.  It helps to just check in now and then to make sure we’re all on the same page.  Unfortunately some doctors won’t spare the time to do this and I truly feel that they are doing a disservice to their patients and creating more aggravation for themselves in the long run.  When I can’t get to the doctor directly, I’ll go through his or her nurse or assistant, but it’s not the same as talking directly to the physician.  It can turn into a game of broken telephone which only adds to the frustration for all parties.  

If you want to read the NYT article you can find it here.

10:16 PM GMT  |  Read comments(0)